Whether your system was installed by us or another company we can help you out. We have worked on all types of solar systems and have experienced technicians that can diagnose your system and have it back performing at a top notch level. Also, we are qualified to work on your EV charging stations and battery backup systems. Book a service call with us today to get your system where it should be.
✓ Meter Swap | ✓ Site Assessment | ✓ Critter Guard Installation |
✓ String Inverter Replacement | ✓ Inverter Troubleshooting | ✓ Roof Leak Evaluation |
✓ Micro Inverter/Optimizer Replacement | ✓ Monitoring Troubleshooting & Support | ✓ Module Replacement |
✓ PV System Removal | ✓ PV System Re-Installation | ✓ Full System Operation Check |
✓ Consulting | ✓ System Upgrades | ✓ And More! |
For immediate assistance, call us during our regular business hours
(M-F, 8:30AM-5PM EST).
For all other questions or concerns, you can reach out to our Customer Service team directly or fill out the form here to get right into our queue for a follow-up call.
There is a light with the word power next to it. If the light is solid green your system is working.
We will send you a link to your preferred email that brings you to your monitoring portal. Once in the portal, you will create a password. You will then be redirected to the login page. You will use your email as your username and the password you just created to login.
Most utility companies only measure the difference between what your home consumes and what your system produces. To understand total consumption, you would need to add your system kWh production for the month and add it to your billed kWh consumption for that month.
Direct sunlight provides the best solar output, but even when it’s overcast, cloudy, or rainy solar panels with still capture and diffuse indirect sunlight. When it comes to snow, it will eventually slide off of your panels on its own. The heat radiated from the dark panels aides in melting the snow and the angle of the panels helps the snow to slide off.
If you solar system is connected to the grid and the power goes out your system will shut off as well. This is to protect line workers from being injured when your system is feeding power back into the grid.
However, there are battery backup options if you would like to keep your power on when everyone else’s goes out.
"Our Solar Panels were installed in 1 day, quick and trouble free. The salesman, sight manager and installers were very professional and great to work with. They answered all our questions promptly and thoroughly. We can monitor our solar production on our computer or I phone. The panels look great on our roof. We are very happy we went with Apex for our solar needs." - Cheryl French // Queensbury, NY
©Apex Energy Tek 2025 Terms of Use & Privacy Policy | Accessibility | Sitemap